Terms and Conditions for Car Rental
- Basic Conditions for Car Rental
- Minimum Age for Car Rental is 23-year-old with at least 3 years driving license.
For persons, less than 23-year-old and / or with less than 3 years of driving license a surcharge applies. Minimum surcharge is 5 € / day with V.A.T and increases depending on car model.
We do not accept requests for car rental from person who are less than 21-year-old and / or with less than 2 years driving license.
- For every car rental, renter must provide us with the following supporting documents.
- ID Card
- Valid driving license
- Passport if is citizen of another country
- Valid credit card for deposit amount.
Moreover, renter should provide us with basic information such as mobile number and fixed phone number and employment status.
- For every car rental, renter can choose between 2 tariffs. One including 100 km / day and one including 300 km / day depending on his needs and desires. For both of those tariffs, surcharge apply in case of car usage for more than agreed distance. Upon choosing of a tariff and payment has been made, renter cannot opt for change of tariff package. Upon return of the vehicle, renter and employee check the total km travelled and check if surcharge has to be applied which is always paid immediately.
- Minimum Car lease is set to 24 hours.
In case, leaser returns the vehicle before a full day lease is complete, or in cases of early return of short term lease, full amount is being charged and there is no return of payment for using vehicle for shorter than agreed upon period unless a written permission from our company provided on the start of the leasing period.
For every car lease, apply a grace period of 60 minutes for returning of the vehicle. If a delay greater than 60 minutes occurs then an additional day lease is charged.
- In cases, of damage, loss or theft of car equipment which is not mandatory for the usage of the car such as rims, reserve tire etc., and of damage loss or theft of additional equipment which is provided by our company upon request for the leasing period independently if a fee was paid or was free of charge then leaser has to reimburse Byzantio Kesidis Group for the total initial value of the equipment damaged lost or stolen.
- All payments are made in advance, or upon delivering of the vehicle to you. Payments for car leasing can be made either through credit cards or bank account. Deposit amount can only be paid through credit card. For companies deposit can be paid through bank account. We accept the following credit cards: Visa, Mastercard or AMEX. Diners credit card is not accepted. Deposit cannot be paid in cash. Deposit amount varies, depending on car model and type.
- Delivery and Pick Up of the Vehicle
All cars can be delivered and picked up free of charge in our company headquarters Monday to Friday during working hours (09:00 – 18:00) and Saturday (10:00-16:00)
For delivery and pick up Monday to Friday in our company offices during non-working hours (18:00-09:00) and Weekend during non-working hours a surcharge of 10 € including V.A.T apply.
For delivery and pick Monday to Friday during working hours (08:00 – 20:00) and Saturday (10:00-16:00) in a preferred location within the city of Belgrade and in airport, a surcharge of 15 € including V.A.T apply.
For delivery and pick up, Monday to Friday during non-working hours (18:00-09:00) in a preferred location within the city of Belgrade, in airport or during weekend non-working hours a surcharge of 20 € including V.A.T apply.
For delivery and pick up outside the city of Belgrade or internationally a surcharge depending on distance and time of delivery will apply with amount agreed upon leasing request.
For rental request for more than 21 days, special offers apply for delivery and pick up of the vehicle.
- Every vehicle is delivered with full tank and expected to be returned with full tank. In case of missing fuel, upon return of the vehicle then a surcharge applies equal to the amount of missing fuel. Every vehicle is delivered with freshly clean exterior and interior and expected to return in same condition. In case of return of a not clean exterior or interior then a surcharge applies of 1,000 RSD or 1,500 RSD for combi van as compensation for cleaning the vehicle.
During leasing period, leaser must bear the cost of all parking tickets and traffic violation tickets that might occur. In case of unpaid tickets and penalties upon returning of the vehicle, then amount equal to the cost of those tickets and penalties and cost of bank fee is withheld from deposit amount.
- INSURANCE
CDW: Collision Damage Waiver - Damage Insurance with Participation in Harm.
- Basic Insurance, mandatory with every car lease with maximum 80 % coverage in case of car accident. In case of car accident, minimum participation amount is based on the car model and type and varies from 200 € up to 500 €. If cost of repairing the vehicle is greater than the minimum participation amount then leaser participation is the 20 % of the total cost of repairing the vehicle.
Byzantio Kesidis Group provides you with the option for a fee to increase maximum coverage to 90% in case of car accident. Fee for this insurance option is based on the choice of car model and type.With this option, in case of car accident, minimum participation amount is based on the car model and type and varies from 100 € up to 300 €. This option is available only for car lease period of 15 days and more. Byzantio Kesidis Group retains the right to refuse this option for certain car models and types.
Insurance does not cover, damages done in the car interior, damages to wheels and tires as a result of not proper use or careless usage of the vehicle, broken or lost car keys and filling the car with wrong type of fuel and in general anything that caused to the vehicle due to misusage or careless driving. Leaser shall bear full cost of repairing the vehicle for aforementioned type of damages.
TP: Theft Protection – Insurance against Theft with Participation in Harm
- Basic Insurance, mandatory with every car lease with maximum 80 % coverage in case of car theft. In case of car theft, participation amount of leaser is the remaining 20 % of the total value of the vehicle.
Byzantio Kesidis Group provides you with the option for a fee to increase maximum coverage agaist car theft to 90%. Fee for this insurance option is based on car model and type.With this option, leaser participation in case of car theft is the remaining 10% of the total value of the vehicle. This option is available only for leasing of a car for 15 days or more. Byzantio Kesidis Group retains the right to refuse that option for certain car models and types.
For coverage to be valid, leaser must provide a signed copy of theft declaration from local police authorities, car key and car registration document. If leaser, is unable to provide sufficient evidence that car was stolen without his knowledge and / or does not provide the car key then insurance coverage does not apply and leaser has to reimbursed our company in full for the stolen vehicle.
Insurance coverage does not apply in case personal belongings of the leaser were stolen from the car and no reimbursement is given to leaser for those belonging.
TDW: Total Damage Waiver- Total Insurance Without Participation in Harm
- Total Insurance, optional with every car lease for minimum period of 60 days or greater. Company retains the right of declining the provision of such insurance for certain types of cars. Amount is determined upon request. For this type of insurance to be valid, in case of an incident, a police report has to be submitted with the notification of incident. Insurance is not valid for damages done to in the car interior, damages to wheels and tires as a result of not proper use or careless usage of the vehicle, broken or lost car keys and filling the car with wrong type of fuel and in general anything that caused to the vehicle due to misusage or careless driving. Insurance coverage does not apply in case of car theft if the leaser cannot provide police report of incident and / or car keys. Insurance coverage does not apply in case personal belongings of the leaser were stolen from the car and no reimbursement is given to leaser for those belonging.
Important Notes for Car Insurance
- Byzantio Kesidis Group does not bear any liability or take responsibility for whatever might occur during leasing period.
- For insurance coverage to apply, a written police record stating exactly the incident has to be submitted to insurance company. If leaser is not in position to produce such a statement for whatever reason then insurance coverage does not apply and leaser bear full cost of car restoration independently of the type of insurance you have during your leasing period.
- Police record and statement is necessary even in cases damage was done to the vehicle even without your presence at the time of the incident.
- For the insurance coverage to apply is mandatory that in the police record is stated that third party and not leaser takes full responsibility for the incident and insurance company of the third party bears all cost of repairing the vehicle and leaser does not have to participate in harm.
- In cases that in the police record is not stated clearly who is responsible and both parties refuse to take responsibility and the dispute is settled in court then leaser has to bear the cost of repairing the vehicle and if court decision is in favor of leaser then he is reimbursed for the participation amount. If court decision is against the leaser, then leaser has to pay all the legal and court expenses that have aroused from settling the dispute.
- In cases that the third party is unknown or cannot be identified through police report or in the police report is written not recognizable person, then leaser has to participate in harm based on the insurance type he has opted for. If police report is not produced then leaser bear full cost of repairing vehicle and insurance coverage does not apply.
In case of an Accident or Car Theft
In case of a car accident or car theft, leaser shall do the following:
- Immediately notify local police authorities and Byzantio Kesidis Group and follow their instructions
- Note down basic information of third party involved in car accident
- Fully co-operate with police and declare with every detail how the incident transpired
- Provide all necessary documents, request by the police
- Write a short statement how the incident happened which needs to be provided to the insurance company by our company.
- .Travelling Abroad
A. Travelling abroad during the leasing period without prior written consent of Byzantio Kesidis Group is strictly forbidden
- In case of travelling abroad without written consent from Byzantio Kesidis Group, leaser will bear full cost in case of accident and / or car theft and insurance coverage will not apply.
- In case of travelling abroad during leasing period without prior informing and receiving written consent from our company, then Byzantio Kesidis Group retain the right to consider such action as attempt of stealing the car and may inform all local and foreign authorities in order to recover the vehicle and pursue legal action against the leaser and contract is considered invalid anymore.
- In case of request to travel abroad, Byzantio Kesidis Group will provide you with all necessary documents for travelling to requested destination country only and not for other countries. In case of an incident in another country for which we did not provide written consent to drive, leaser bears all costs and insurance coverage does not apply and Byzantio Kesidis Group retain the right to consider such action as attempt of stealing the car and may inform all local and foreign authorities in order to recover the vehicle and pursue legal action against the leaser and contract is considered invalid anymore.
- We cannot provide necessary documentation and approve travelling or pass by the following countries: Russia, Belarus, Ukraine, Kosovo, Albania, and Turkey. Insurance companies exclude coverage from aforementioned countries. In case leaser travels or pass by the aforementioned countries then Byzantio Kesidis Group retain the right to consider such action as attempt of stealing the car and may inform all local and foreign authorities in order to recover the vehicle and pursue legal action against the leaser and contract is considered invalid anymore.
4. Unauthorized Use of Vehicle
- Leaser must always use the vehicle carefully and with respect to the local laws and other drivers. Using the car for exhibition purposes, participating in sport events, using the vehicle to pull other vehicles and using the vehicle in illegal activities (execution of illegal acts, customs violations or anything else that is included) is strictly forbidden and leaser must bear all costs for anything that might occurred to the vehicle during misusage and insurance coverage does not apply under those circumstances. Moreover, loading vehicle beyond its capacity as stated by the manufacturer or using it to carry more people than those that is recommended by manufacturer, transportation of animals, explosive materials or other kind of materials that might cause damage to the interior of the car is strictly prohibited. In case of damage to the interior caused by one of the aforementioned causes then leaser has to pay in full for restoration of the interior.
- In case leaser requests for permission to carry small pets then a written consent by Byzantio Kesidis Group is mandatory and pet has always to be inside a cage during travelling. In case of pets that cannot be inside cage then a deposit amount has to be paid along with the written consent of Byzantio Kesidis Group. In cases that leaser does not inform Byzantio Kesidis Group for transportation of pets either inside or outside a cage and damage in interior or smell of interior occurs then Byzantio Kesidis Group retain the right to issue penalty for such action.
- It is strictly prohibited by the law to drive under alcohol influence, drugs or illegal substances.
In case of an incident while driver is under influence and police record show that was in no state to drive, insurance coverage does not apply and leaser has to pay in full for anything caused to the car and possible tickets issued by the police and Byzantio Kesidis Group maintain the right to pursue legal action against leaser for illegal use of the car.
- Vehicle can only be driven by the authorized person that is stated in the contract. In case an unauthorized person is driving then leaser has to pay in full for any damage caused to the vehicle while unauthorized person is driving.
Byzantio Kesidis Group provides you with the option to register an additional driver for the leasing period free of charge.
5. Responsibility
- Byzantio Kesidis Group and Leaser is bound by the contract signed mutually on the day of the rent and all rights and obligations that arise from it.
- Byzantio Kesidis Group retains the right to apply changes in prices and in terms and conditions without prior notice.
- For any dispute that cannot be solved between the two parties, then responsible to solve the dispute is the court of Belgrade